What you get when you work with us
Clear scope, written outputs, no lock-in. Here is a plain account of how we work and what sets us apart from generic AI consultants.
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The points below summarise what clients consistently find useful about working with us.
Written deliverables
Every engagement produces a document you can read, file and share — not a verbal briefing that fades with time.
Transparent fixed pricing
All three services have a fixed price in Malaysian Ringgit. There are no hourly rates and no ambiguous scope that grows the invoice.
Malaysian regulatory focus
Our compliance work is written around PDPA Malaysia, not adapted from a European or American framework.
Your documents, your storage
Source documents for knowledge assistants remain in your own storage throughout the engagement and beyond.
No lock-in on support
The monthly support plan has no minimum period. You can stop at any time without penalty or loss of your documents.
Honest limits
We state in every assessment where legal advice is needed. We do not present technical work as a substitute for professional legal counsel.
Practical expertise, not theoretical
Our work comes from direct experience with small Malaysian businesses — F&B operations, retail, professional services — rather than from academic frameworks applied at a distance. We know that a food court business in Melaka has different data concerns from a KL-based accounting firm.
When we produce an assessment, the steps in it are ordered by effort so you can work through them in a realistic sequence, not by theoretical risk level that ignores how much time a small team has available.
Direct experience with small business data operations
Assessments ordered by practical effort, not abstract risk
Industry context built into every recommendation
Clear statements about scope and limitations
Technology approach that stays explainable
The knowledge assistant we build for you cites the document and section behind each answer. This is deliberate. We think staff should be able to check the source rather than accept the output on faith. A system where the reasoning is visible is one the business can actually supervise.
We define out-of-scope areas before setup, not after something goes wrong. The correction period is there to catch errors systematically, not to reassure you that errors have not occurred.
Source citations with every assistant answer
Scope defined in writing before setup begins
Structured two-week correction period
Monthly answer quality reviews for ongoing clients
Contact that goes to a person
Support plan clients have a named response time for questions raised by their staff. When you contact us, you reach someone who knows your setup — not a support queue that routes to whoever is available.
We commit to specific response windows and we report on whether we met them in the monthly summary. If we did not, that is noted plainly.
Named response time commitment in writing
Monthly summary reports on response performance
Contact goes to a team member who knows your account
Issues documented and tracked, not managed verbally
Pricing sized for small businesses
The PDPA Readiness Review is priced at RM 138. It is designed to be accessible to a sole trader or a two-person team, not only to businesses that already have compliance budgets. We set the price based on what the work costs to do well, not what the market will bear.
Each service has a fixed price. There are no variation orders, no day-rate surprises, and no minimum engagement periods for anything except the knowledge assistant setup, which takes the time it takes.
Fixed prices in Malaysian Ringgit, no hidden extras
PDPA review at RM 138 — accessible to sole traders
Support plan with no lock-in at RM 615/month
No day-rate billing or open-ended scope
How we compare
A comparison with the more common alternatives available to small Malaysian businesses.
| Feature | Generic AI consultant | Sirih Labs |
|---|---|---|
| Malaysian regulatory context | ||
| Fixed prices published upfront | ||
| Written deliverable included | ||
| Source-cited assistant answers | ||
| Documents stay in client storage | ||
| No lock-in on ongoing support | ||
| Clear statement of where lawyer needed |
This comparison describes our approach relative to commonly available alternatives. We make no specific claims about any named competitor.
What makes us different
Three things that we have not seen offered together elsewhere in this market.
The tepak sirih method
We approach each business like a compartmented tray — every piece of information in its proper place, nothing mixing where it should not. This shapes how we assess data flows and how we define assistant scope.
Advisory + technical in one team
We handle both the compliance assessment and the technical assistant setup. You do not need to coordinate between a legal consultant and a separate IT provider — though we recommend a lawyer for any follow-on legal work.
Start small, add later
The PDPA review at RM 138 is a complete product in itself. You are not required to take any other service. If a knowledge assistant makes sense after the review, we can discuss that separately.
Milestones
47
Businesses reviewed
3
Services, fixed scope
100%
Written outputs
0
Lock-in contracts
See whether the PDPA review fits your business
A short conversation before you commit. No pressure, no proposal sent without asking.
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