Melaka · Malaysia

AI tools, placed where they fit your business

We help small businesses in Malaysia work through what outside tools would mean for their data, then build and maintain assistants that draw from their own documents rather than the general web.

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+60 6 283 7194 [email protected] PDPA-aware approach

What we offer

Three services, each with a defined scope and a plain-language output. Prices are in Malaysian Ringgit.

PDPA Readiness Review

We look at your enquiry forms, message archives, order records and staff practice, then set out in plain language which items should not leave your own systems and what a compliant arrangement would look like under Malaysian personal data rules.

Short written assessment with practical steps
Steps ordered by effort, not just risk level
Notes where a lawyer should be involved

Advisory work, not a legal opinion.

RM 138 Enquire

Knowledge Base Assistant

An assistant that answers staff questions from your own internal documents — procedures, warranty terms, supplier agreements. It cites the document and section behind each answer, so a person can check rather than trust.

Cites the source document and section
Two-week correction period included
You define what stays out of scope

Setup covers document gathering and a structured correction period.

RM 460 Enquire

Support Plan

An ongoing plan for businesses running a knowledge assistant. Each month we update documents, review poor answers, and check that nothing sensitive has drifted into scope. Includes a written monthly summary.

Monthly document updates and clean-up
Response commitment for staff-raised problems
No lock-in; your documents stay with you

No lock-in period. Cancel at any time.

RM 615 / month Enquire

Would you like to understand what an AI tool would mean for your data?

We start with a conversation about how your business works today, not with a proposal for something that may not fit.

Book a Call +60 6 283 7194

[email protected]

How we work

A few things that shape how we approach each engagement.

Plain written outputs

Every engagement ends with a document you can read, file and act on — not a verbal debrief that fades.

Your data stays yours

We work with documents that remain in your own storage. Nothing is sent to third-party platforms without your knowledge of what that means.

Scope is agreed before we begin

We define what is included, what is not, and what a question outside that scope would cost. No open-ended billing.

Correction periods are built in

The knowledge assistant includes two weeks where wrong answers are logged and fixed. Delivery is not the end of our responsibility.

Malaysian regulatory context

The compliance review is written around PDPA (Malaysia) specifically, not a generic international framework that may not reflect local requirements.

We say when to get a lawyer

Our advisory work is technical and practical. We note clearly in our output where legal advice is the appropriate next step.

Common questions

What does the PDPA Readiness Review actually look at?

We look at where your business currently collects personal information — contact forms, WhatsApp conversations, booking systems, order records — and trace how that information moves. The output names specific items that should not be shared with an outside AI tool, and explains in plain language what a compliant arrangement would look like under Malaysian law. It is a written assessment, not a certification or a legal opinion.

Do I need to have a knowledge assistant before I can get the Support Plan?

Yes. The Support Plan is for businesses that already have a knowledge assistant running — either one we built for you under the Knowledge Base Assistant service, or one set up in another way. The plan covers ongoing document updates, answer quality review, and scope monitoring.

How long does it take to set up the knowledge assistant?

Setup depends on the number and condition of your source documents. Most businesses are ready within two to three weeks of providing the documents in a usable format. The two-week correction period begins after initial delivery, so the full timeline is typically four to five weeks from start to handover.

Where are my documents stored?

Your documents remain in your own storage throughout. We work with copies during setup and correction, but the source material does not move to any platform we control. This is one of the things we discuss in detail before starting — how the documents flow and what that means for your compliance position.

What if I want to cancel the Support Plan?

There is no minimum commitment period. You can cancel at the end of any month. Your documents stay in your storage and are not affected by cancellation. If you want to resume later, we can pick up where we left off.

Is this work suitable for very small businesses — sole traders or two-person teams?

That is exactly who this is designed for. The compliance review at RM 138 is priced for a business that does not have a legal or IT team. The knowledge assistant is most useful when one or two people are spending real time answering the same staff questions repeatedly. We keep the process straightforward enough that one person can manage it without any technical background.

Our location

19 Jalan Hang Kasturi, 75200 Melaka, Malaysia

Contact us

Contact details

Phone
+60 6 283 7194
Email
[email protected]
Address

19 Jalan Hang Kasturi
75200 Melaka, Malaysia
Working hours

Monday – Friday: 9:00 am – 6:00 pm
Saturday: 10:00 am – 2:00 pm
Sunday & Public Holidays: Closed